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OUR PHILOSOPHY

We believe great hospitality is about making people feel at home, comfortable, and cared for. Not every hotel is the right fit for everyone, and that’s okay. We hope The Harper is just what you’re looking for, but we know it won’t be everyone’s cup of tea, if it were, it’d probably be a bit bland.  

We focus on quality without getting bogged down in stuffy traditions. The Harper is a house in the country, but don’t expect a typical country house hotel. In look, feel and experience, we hope that you’ll find The Harper free-thinking, multi-faceted and fun.  

Luxury doesn’t need to be rigid or pretentious. We believe great service comes naturally when people love what they do —and we do. We’re a team of people who are passionate about creating a place that feels special without stiff formalities. We look after our team, ensuring they feel at ease, valued and supported. When our team is supported, we know that they’ll put you first in return.  

You’ll feel The Harper way in everything we do, from the way we greet you to how we handle anything that comes up. We’re all about doing our best, and if we make a mistake, we’ll fix it. Simple as that. 

And here’s something we stand by: “The customer is always right” isn’t really our motto. Instead, we believe in the golden rule of treating people with respect, whether it’s our guests or each other. We’ll always give you the warm, genuine service you deserve, without fake smiles or forced pleasantries. 

If this sounds like the kind of place you’d enjoy, we think you’ll find The Harper is a home away from home rather than just another hotel stay.  

Caring for people and the planet 

We take our responsibility seriously, not just to our guests and team, but to the environment too. As caretakers of this beautiful building, we’re committed to keeping it and the world around us in good shape for the future. Sustainability isn’t a buzzword for us; it’s simply about doing what we know is right.